Introduction

Promulgate Innovations Pvt. Ltd. (“Promulgate”, “we”, “our”, or “us”) operates the website https://promulgate.in and the Promulgate application available at https://promulgateinnovations.com (collectively referred to as the “Platform”).

This Privacy Policy explains how we collect, use, share, and protect information when you access our website or use our application — including when you connect your Meta (Facebook or Instagram) accounts through our services.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Promulgate Innovations Pvt Ltd , Kasavannahalli, Bangalore, 560035.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Karnataka, India
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to promulgateinnovations, accessible from www.promulgateinnovations.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data

Meta Platform Data

When you connect your Facebook or Instagram accounts through Promulgate, we may collect data provided via Meta’s APIs, including:

Page ID and access tokens
Page name and profile information
Campaign and post-level insights
Lead form and engagement metrics

This data is processed only to enable post scheduling, analytics, and authorized account management. We do not sell or transfer Meta data to any third party except to provide essential Promulgate services as outlined in this policy.

Usage Data

Usage Data is collected automatically when using the Service (e.g., browser type, IP address, session duration, etc.).

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Promulgate collects the following types of data

Personal: Contact and profile information including your name, email address, organization name, and address which we capture at the time of setup.
Usage:Social login tokens, such as Facebook Login, to create or access your accounts
Personal:: Social profile information for Social Networks you choose to connect to the Services. Somethings like ProfileID and profile image
Usage:Post details like message , images /videos urls of your DAM , post schedules etc.
Usage:Posts Views, Wows, likes, dislikes etc for the posts you had done from Promulgate .
Usage:Social Media account level details like total subscribers, pages associated to the account etc.

Purpose of Processing

We collect and process your data for the following purposes:

To enable campaign scheduling, post management, and analytics across Meta and other platforms.
To measure campaign effectiveness and engagement.
To maintain your account and provide customer support.
To comply with applicable laws and protect user data integrity.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: All About Cookies by TermsFeed.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential CookiesType: Session CookiesAdministered by: UsPurpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy

Integration with Meta Platforms

Promulgate uses Meta APIs and Business Tools (including Facebook Login, Pages API, and Marketing API) to help clients manage and measure digital-marketing performance.

Data we receive:
User ID, Page access tokens, profile name, and related marketing metrics.
Purpose:
To enable authorized users to manage social pages, schedule posts, retrieve analytics, and measure campaign performance.
Retention & Deletion:
Meta-connected data is retained only while your account remains active or until you revoke permissions. Upon revocation or written request, all related data is deleted within 7 business days.
Request deletion:
Users may request deletion at admin@promulgate.in .

Promulgate does not sell or share Meta data with any third party other than authorized service providers necessary to operate the platform.

Promulgate as a Tech Provider

Promulgate acts as a Technology Provider (“Tech Provider”) for enterprise clients such as OEMs, dealerships, and agencies.
All Meta-sourced data is processed solely on behalf of the client and segregated per organization.
Promulgate maintains client-specific data boundaries and access controls to ensure compliance with Meta’s Platform Terms and privacy laws.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

Promulgate uses Data collected in the following areas to serve you

Profile information to manage the logins and access rights
Social Login Tokens to do the posts onto the respective social networks
To manage the social accounts and display the login info in the promulgate app
To do the posts onto the social networks like Facebook , YouTube based on the schedules
To show the performance/ penetration of the post(s) ( done by the user ) with proper analytics on Reach and engagement
To show the performance of the account in terms of number of Subscibers , Total Views etc

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Data Sharing and Disclosure

We may share information:

With authorized service providers who assist in operating our services.
When required by law, regulation, or legal process.
With your explicit consent or at your direction.

We do not sell personal information under any circumstance.

Data Retention and Deletion Requests

Delete Complete Personal Data: To delete complete personal data, you can login to your account, visit Organization page and click on top right delete icon, you will be prompted for confirmation, once you confirm your entire data will be deleted from the system and you will no longer be able to get that back.

Delete Complete Data Via Mail: Please reach out to our team at admin@promulgate in to place this request.

Data Security

Promulgate maintains administrative, physical, and technical safeguards that meet or exceed industry standards to prevent unauthorized access, loss, or misuse of data, including Meta Platform Data.
Our systems are hosted on secure servers with restricted access, encryption in transit and at rest, and role-based access controls.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Retention policy of promulgate for the data collected

When the user account is disabled by user the associated data is not accessible to anyone and will be retained for 6 months of time
At any point of time the user can access the connections page and remove his connection to specific social media account. In that case the data associated with that particular Social media account is disabled and there will be no further pulling of analytics for that specific SM account. Also the token associated with that SM account will be deleted from the promulgate database.
At any point of time the user can access the connections page and disable his connection to specific social media account. In that case the data associated with that particular Social media account is disabled and there will be no further pulling of analytics for that specific SM account. Also the token associated with that SM account will be disabled and retained with the promulgate database such that the user can enable the account.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

User Rights

You have the right to:

Access, update, or delete your information.
Withdraw consent for Meta data processing.
Request a copy of data processed on your behalf.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Requests from Public Authorities

Promulgate Innovations Pvt Ltd is committed to safeguarding user data and maintaining transparency in how it is handled. In the event that we receive a request from a public authority (such as law enforcement or regulatory bodies) for access to personal data:

We will conduct an internal review to assess the legality and scope of the request.
We follow a data minimization principle, ensuring that only the minimum amount of information necessary is disclosed.
Where appropriate, we may challenge unlawful or overly broad requests.
We maintain documentation of such requests and our responses, including the legal basis and actions taken.

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

Promulgate Innovations Pvt. Ltd.
Kasavannahalli , Bangalore , India
📧 admin@promulgate.in
📞 +91 97398 85159
🌐 https://promulgate.in

Compliance and Updates

We comply with the latest Meta Platform Terms (effective February 3, 2026), as well as applicable Indian data-protection laws.
This policy may be revised periodically, and the updated version will always be available at https://promulgate.in/privacy/.